Dispatch desk: Mon–Fri 7am–7pm, Sat 8am–2pm ET 248-724-5011  |  [email protected]
10-4 SolutionsCARRIER DISPATCH · SOUTHFIELD, MI
Home / How It Works

How It Works

A clear process, written down. Here’s what a normal week with us looks like.

Intro call

We learn about your equipment, preferred lanes, minimum rate and home-time schedule.

Agreement

You sign a plain-English dispatch agreement. No long-term commitment.

Carrier packet

We prepare your packet and set you up with brokers in your lanes.

Load offers

We send you load options with rate, miles, pickup and delivery details.

Your approval

You approve by text or call. Nothing is booked without your OK.

On the road

We handle check calls, appointment changes and broker updates.

Delivery & billing

Snap a photo of the signed BOL. We invoice the same day.

Weekly review

Every Friday you get a summary of miles, revenue and next week’s plan.

A typical day

Monday on the dispatch desk

6:45 amCheck in with drivers delivering this morning
7:30 amSearch reloads for afternoon empties
9:00 amNegotiate and send rate cons for approval
11:00 amSubmit weekend PODs for billing
1:00 pmCheck calls and appointment updates
3:30 pmPlan Tuesday and Wednesday loads
6:30 pmFinal updates, after-hours notes
What we need from you

Documents to get started

MC / DOT

Active operating authority.

W-9

For broker setup.

Insurance COI

Auto liability and cargo.

NOA

If you use factoring.

Ready when you are

Need a load for tomorrow? Copy that.

Call the dispatch desk or send your MC number. We’ll walk through your lanes and give you an honest read on rates — no contract, no pressure.

Call 248-724-5011   Request a callback